Private travel support serviceNot Immigration New Zealand and not affiliated with the New Zealand Government

FAQs

Clear answers, without sales pressure.

Start with the essentials and follow official links when your circumstances need a definitive answer.

Is an NZeTA a visa?

No. An NZeTA is an electronic travel authority that lets eligible people travel to New Zealand without applying for a visa in advance. Entry permission is still assessed at the border.

How long is an NZeTA valid?

An NZeTA is generally valid for 2 years for travellers and can be used for multiple journeys while valid.

How long should I allow?

Immigration New Zealand says to allow 72 hours. Some requests are completed sooner, but additional checks can take longer. No private service can guarantee or fast-track the government decision.

What are the official government charges?

The official NZeTA request fee is NZD $17 through the government mobile app or NZD $23 through the government website. Most visitors also pay the NZD $100 IVL. Exemptions apply, including for many genuine transit passengers.

Do I have to use Pacific Legacy Migration?

No. Our support is optional. You can request an NZeTA directly through Immigration New Zealand or its free mobile app and avoid any private service fee.

Does an approved NZeTA guarantee entry?

No. You must still meet entry requirements and receive entry permission when you arrive.

How much money might I need to show?

Immigration New Zealand says visitors may be asked for evidence of at least NZD $1,000 per month, or NZD $400 per month when accommodation is already paid.

Can I work on an NZeTA?

An NZeTA is not a work visa. If you intend to work, find the correct visa before travel.

What happens if I get a new passport?

Your NZeTA details must match the passport used for travel. Use Immigration New Zealand’s change guidance or request a new authority as required.

Can a family apply together?

The official website requires a separate request for each person. The official app can submit requests for up to 10 people together, but each traveller must meet the requirements.

Source checked 24 September 2026: Immigration New Zealand — NZeTA information ↗. Rules, fees and processing can change; confirm before travel.

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