Private travel support serviceNot Immigration New Zealand and not affiliated with the New Zealand Government

Processing time

Allow 72 hours — and plan for uncertainty.

Many requests are completed sooner, but extra checks can take longer. Submit well before check-in.

The official timeframe

Immigration New Zealand says to allow up to 72 hours for an NZeTA request. That is not a guaranteed completion time. If more information or investigation is needed, the decision can take longer.

No genuine fast-track channel exists for private providers. Pacific Legacy Migration can help review information, but cannot prioritise, approve or speed up a government decision.

Reduce avoidable delays

  • Use the exact identity details printed in your passport.
  • Upload a recent, compliant facial photo without editing or AI manipulation.
  • Answer purpose, health and character questions truthfully.
  • Use the same passport to request the NZeTA and to travel.
  • Check your email and respond promptly if the government asks for more information.

Do not wait until check-in

Airlines and cruise operators can deny boarding if you do not have the travel permission you need. Allow contingency time and confirm status before leaving for the port or airport.

Source checked 24 September 2026: Immigration New Zealand — NZeTA information ↗. Rules, fees and processing can change; confirm before travel.

Know your route before you pay.

Check the basics, compare the official option with private support, and choose deliberately.

Check your situation
Check before you apply